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Call us Call us toll-free at 1-877-790-4971 (TRS 711),
8 a.m.–8 p.m., Monday–Friday.
(Oct. 1–March 31, seven days a week.)

Attend a meeting

Learn more about NaviCare at an informational meeting near you. See the schedule of meetings »

Download a NaviCare brochure

2019 NaviCare brochure (pdf)

Who can join?

You can join NaviCare if you are:
● 65 or older
● Living in our service area
● Eligible for MassHealth Standard

● If you have Medicare Parts A and B
as well as MassHealth Standard,
you can join NaviCare HMO SNP.
● If you have MassHealth Standard
only, you can join NaviCare SCO.

H9001_190049_C
The information on this page was last updated on 10/1/2018.

Fallon Health is an HMO plan with a Medicare contract and a contract with the Massachusetts Medicaid program. Enrollment in Fallon Health depends on contract renewal. NaviCare is a voluntary program in association with MassHealth/EOHHS and CMS.

 

Medicare complaint form (This link will take you away from the NaviCare website.)

Learn more at a meeting


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One Chestnut Place, 10 Chestnut Street, Worcester, MA 01608

Call us toll-free at 1-877-790-4971 (TRS 711),
8 a.m.–8 p.m., Monday–Friday.
(Oct. 1–March 31, seven days a week.)

Multi-language Interpreter Services (H9001_N_2017_32 Accepted 08282016, pdf)
Notice of non-discrimination (pdf)

For information in other languages:

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Anonymous Compliance Hotline: 1-888-203-5295 (toll-free). Call our Compliance Hotline to report any concerns you may have regarding compliance, fraud, waste or abuse. You can call the Hotline 24 hours a day, seven days a week. All calls are anonymous and confidential.