Contact us for more information

If you're ready to enroll

Enroll in a 2020 plan

Download the NaviCare enrollment form and instructions:
NaviCare enrollment form and instructions (H9001_190061_M, pdf)

Enroll in a 2019 plan

Download the NaviCare enrollment form and instructions:
NaviCare enrollment form and instructions (H9001_190061_M, pdf)

Medicare beneficiaries may also enroll in NaviCare through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov. (This link takes you away from the NaviCare website.)

If you'd like more information

Call us at 1-877-790-4971 (TRS 711), 8 a.m.–8 p.m., Monday–Friday. (Oct. 1–March 31, seven days a week.)

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NaviCare is a voluntary program in association with MassHealth/EOHHS and CMS. To view the PDF file above, you may need to download a free copy of Adobe^® Acrobat Reader software on your computer. (This link takes you away from the NaviCare website.) Adobe^® is a registered trademark of Adobe Systems Incorporated.

H9001_200084_M
The information on this page was last updated on 10/1/2019.

Important information

2020 NaviCare Summary of Benefits (H9001_200027_M, pdf)
2019 NaviCare Summary of Benefits (H9001_190039_M , pdf)
Fallon Health - CY 2020 Medicare Plan Ratings (H9001_200404_M, pdf)
Fallon Health - CY 2019 Medicare Plan Ratings (H9001_190558_M, pdf)
Multi-language interpreter services (H9001_N_2017_32, pdf)

Important links

Medicare Part D information

Medicare complaint form (This link will take you away from the NaviCare website.)

Submit plan feedback to Medicare

Learn more at a meeting

Informational meetings

Call us toll-free at 1-877-790-4971 (TRS 711),
8 a.m.–8 p.m., Monday–Friday.
(Oct. 1–March 31, seven days a week.)

Multi-language Interpreter Services (H9001_N_2017_32 Accepted 08282016, pdf)
Notice of non-discrimination (pdf)

For information in other languages:

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Anonymous Compliance Hotline: 1-888-203-5295 (toll-free). Call our Compliance Hotline to report any concerns you may have regarding compliance, fraud, waste or abuse. You can call the Hotline 24 hours a day, seven days a week. All calls are anonymous and confidential.