When you submit this information to Fallon Community Health Plan, the transmission will be sent using encryption security. However, to protect your privacy, please do not use e-mail to communicate information you consider confidential, including medical information, clinical questions, or concerns about your care or treatment. If you have clinical questions or concerns about your treatment, please speak with your primary care provider or call a customer service representative at 1-800-868-5200 (TTY users, please call TRS Relay 711).