Annual Report 2020

Our mission in action during an unprecedented year

At the start of 2020, Fallon Health was anticipating a year of new and continuing growth opportunities. 

While news of COVID-19’s emergence overseas was an increasing concern, no one expected the novel coronavirus to travel so quickly or strike so severe a blow to so many. It soon became clear that we needed to pivot quickly to safeguard our members, our employees, and the continuity of our operations. 

We refocused our corporate priorities to ensure our employees’ safety and our members’ access to care—along with Fallon’s ability to maintain continuous business operations and provide community support.

Read Fallon Health's 2020 Annual Report
Fallon Health 2020 Annual Report Cover