Announcing the new Fallon Health ID card smartphone app

January 29, 2013 - Fallon Health is proud to offer an exciting new tool that will benefit providers and members! Fallon is the first health insurer in the state to offer an ID card for smartphone app for iPhone and Android.

The application was launched to help make it easier for members to carry their insurance cards and less likely to have forgotten cards in emergencies.

What does this mean for you?

  1. Members may begin to show their mobile ID card during their next visit.  The ID card images on the app are identical to the appearance of a printed card.  
  2. There are new ways to obtain an image of a member's card. To receive an image of a member's ID card, the member can email or fax you the image of their card through the app. The email will come from an administrative address at clarityedelivery.com. The fax will come with an Fallon cover sheet and in a temporary ID card format (see example).
  3. Know what they owe. The new app allows members and providers to easily view out-of-pocket costs for an office visit, prescription refill, ER visit and more! 
  4. No more forgotten/lost cards. ID cards left at home will no longer be a problem. Members not only have the ability to download their cards to their phones, they can also access their dependents' cards.  

If you have questions or want to learn more about Fallon's mobile ID cards, please call your Provider Relations representative at 1-866-275-3247. Also, see our page fallonhealth.org/mobileID.