1-800-868-5200 (TRS 711)Mon., Tue., Thu., Fri.: 8 a.m. to 6 p.m. Wed: 10 a.m. to 6 p.m.
Covered medications Our searchable listing of the prescription drugs that Fallon covers.
Pharmacies in the Fallon network A list of pharmacies where members can get prescriptions filled.
Specialty, infused and injectable prescription drugs
Members must use CVS Caremark Specialty Mail Order Pharmacy to get speciality medicines.
Mail-order prescriptions How to fill prescriptions through the mail-order pharmacy.
Information for members about their pharmacy benefits
One Chestnut Place, 10 Chestnut Street, Worcester, MA 01608
1-800-868-5200 (TTY: TRS 711), Mon., Tue., Thu., Fri.: 8 a.m. to 6 p.m. Wed: 10 a.m. to 6 p.m.
Notice of non-discrimination (pdf)
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Anonymous Compliance Hotline: Call our Compliance Hotline to report any concerns you may have regarding compliance, fraud, waste or abuse. You can call the Hotline 24 hours a day, seven days a week. All calls are anonymous and confidential.