Information for providers
Hanover employees have two distinct network plan options: The Advantage Plan and Direct Care.
The Advantage Plan: Tiering
Tier 1: This tier includes but is not limited to local providers such as UMass Memorial, St. Vincent Hospital, Harrington Hospital, HealthAlliance Hospital, Marlborough Hospital, Reliant Medical Group, Southborough Medical Group and CMIPA. Members will have lower out-of-pocket costs when they see a provider in Tier 1.
Tier 2: This tier includes all other providers and hospitals in The Advantage Plan network.
Look up your tier:
Look up providers in Direct Care with our Provider Look-up tool
Our web-based tools reduce paperwork, save valuable time, and improve communication—and they’re available at no cost to you!
For access to:
- Eligibility verification
- Claims metric report
- Secure file transfers
- PCP panel report
- Referral monitoring report
please visit the Providers' section on www.fallonhealth.org.