Members

To find a doctor in your network, use our Find a Doctor tool.

For information about your benefits, wellness tools and member discounts available to members, check out the information available on our main Members website on fallonhealth.org.

myFallon

Check your benefits and claims
Access plan documents
Use interactive health tools

Go to myFallon ►

One Chestnut Place, 10 Chestnut Street, Worcester, MA 01608
1-855-240-1200 (TRS 711) Mon., Tue., Thu., Fri.: 8 a.m. to 6 p.m. Wed: 10 a.m. to 6 p.m.

Direct Care provides access to a network that is smaller than The Advantage Plan network. In this plan, members have access to network benefits only from the providers in Direct Care. Please consult the Direct Care provider directory—a paper copy can be requested by calling our Customer Service Department at 1-855-240-1200—or visit the Find a Doctor tool to determine which providers are included in Direct Care.

Non-discrimination notice (pdf)
For help in other languages (pdf)

Anonymous Compliance Hotline: 1-888-203-5295 (toll-free). Call our Compliance Hotline to report any concerns you may have regarding compliance, fraud, waste or abuse. You can call the Hotline 24 hours a day, seven days a week. All calls are anonymous and confidential.