Culture

Working at Fallon Health

What's it like to work at Fallon Health? Working at Fallon Health is about caring for our customers and our community. It's about caring for each other. It's also about summer barbecues and casual Fridays. And it's about a welcoming and warm environment that truly values the individuality and talents of all who work here. Every day brings stimulating and rewarding challenges, and energy, enthusiasm and fun are always part of the mix.

Mission (why we exist)

Making our communities healthy.

Vision (where we're headed)

A vibrant health care services organization that exceeds our members’ expectations.

Values (how we act)

  • Accountability: We follow through on our commitments, achieving results with integrity. 
  • Collaboration: We perform best when we work together.
  • Compassion:We genuinely care about and respond to our members’ needs and concerns.
  • Excellence: We deliver the highest quality care and service.
  • Innovation: We anticipate and address evolving health care needs with creative solutions.

Community involvement

It’s more than a just a mission. At Fallon Health, we think that community service is so important that not only do we sponsor charitable events and organizations, we encourage our employees to get involved in their communities.

Our employees donate hundreds of volunteer hours each year to community organizations across our service area.

Fallon continues to reach out to support organizations that make tough times a little more bearable for those in need.

United Way Day of Caring

Fallon Health employees participate in the annual United Way Day of Caring, which is a half-day community project. Projects have included:

  • Painting at Lakeside Apartments and Great Brook Valley in Worcester
  • Gardening at Girls, Inc.
  • Picking vegetables at the Community Harvest Project

Pay it Forward

In celebration of our 30th anniversary in 2007, Fallon Health gave 30 employees a chance to "pay it forward" and donate $1,000 to their favorite charity. In total, Fallon distributed $30,000 to area charitable organizations. We continue the program today, in an updated format, making grants available for employees to apply for on behalf of an organization that they support.

Other community events

Fallon Health also sponsors and supports a number of community events throughout Massachusetts:

  • Canal Diggers 5K Road Race
  • Golf & Gather for a Cause golf tournament (raising money to benefit food pantries and hunger relief programs throughout Massachusetts)
  • Worcester's 4th of July Celebration
  • Worcester's St. Patrick's Day Parade
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"I truly believe in the values and am honored to be part of such a wonderful organization. I honestly feel as though there isn’t accompany that exists that has such dedicated, amazing employees and I’m proud to say that I work here. This organization represents a family of caring, creative and devoted individuals who produce and deliver. It’s an amazing place to work and I’m grateful to be part of the team!"

Fallon Health employee
from the May 2011 Fallon Engagement Survey

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